Quickstart
Sign up, start your trial and get your first alerts in about two minutes.
This guide takes you from a new account to your first monitoring rule. You'll need the links of a few pages where your customers talk: Facebook groups, subreddits, review pages or app store listings.
Not sure which communities to watch? The free Facebook group finder and subreddit finder suggest communities from a topic. No signup needed.
1. Start your free trial
Sign up at /app, then choose a plan. Every plan starts with a 7-day free trial. A card is required so your alerts keep running when the trial ends, but you won't be charged until day 7 and you can cancel anytime from Billing.
2. Set up your first rule
After checkout, the Get Started screen walks you through four steps.
Add sources
Paste the links of the communities to watch, one per line or comma-separated:
- Facebook groups:
https://www.facebook.com/groups/<group-id> - Subreddits:
https://www.reddit.com/r/<subreddit>/ - Review sites and app stores: your Trustpilot, G2 or Capterra page, or your app's App Store or Google Play link
- Blogs and forums: the page's link
Add at least one. The form shows what it recognized for each link, and you can add more later. Links from sites that aren't on the supported list are reviewed first, usually within 1 business day; see Sources.
Set keywords and a prompt
Add a few keywords, short phrases a matching post would likely contain, such as CRM, alternative to, looking for a tool.
Then add a matching prompt describing the posts you care about in plain language:
People asking for recommendations for a simple CRM for a small sales team.
The prompt is optional during onboarding. Without one, BuzzGlean matches on keywords only. We recommend adding one: it's what filters out the noise.
Connect alerts (optional)
Choose where matches are delivered: Email, Slack or a Webhook. You can skip this step; matches still appear in your feed.
Review and finish
Check the summary and click Finish setup. BuzzGlean creates your sources, your channel and an active rule named My first rule, and starts watching right away.
3. Check your feed
Open Feed in the sidebar. New posts that match appear there, usually within a few minutes of being published, each with a relevance score and a one-line reason it matched.
For new keywords, BuzzGlean also looks back up to 7 days and up to 100 posts per platform, so you may see matches right away.
Using email alerts? We also send a verification link to the address. Click it to mark the channel as verified.
Next steps
- Refine your rule: Alert rules and Writing good prompts
- Send alerts to Slack or your own systems: Alert channels
- Learn the vocabulary: Key concepts